My response to Balance PR

money, that's what I wantHere’s the email I just sent to Balance PR: (read the full account of the story thus far here )

The money is finally in my account.

Thanks for the extra to cover the DAYS I’ve spent chasing you to finally actually get paid. Oh no, my mistake, there isn’t any.

God only knows how long it would’ve been if I hadn’t bothered.

Inexcusably bad service. I hope that anyone I know that you ask to do any freelance work for you in the future asks for the money up front, or writes some MAJOR late payment penalty clauses into the contract.

I wouldn’t have had time for that, because, if you remember that long ago, I dropped pretty much everything I was doing in that week to help you guys out. I postponed 2 days of teaching work, and didn’t demand to see a written contract, given that you only had 3 days to get it together. Even when you cut the amount of work in half, half way through the project, I didn’t kick up a fuss, just got on with what I was doing.

Sadly, your appalling contractor relations meant that I have now had to spend God-knows how long chasing the money from you – it’s not like it’s a lot of money in the context of PR – wasting time when I could have actually been WORKING.

I hope, for the sake of the freelancers you employ, you never pull a stunt like this again, never rack up this many missed deadlines and lies about when you’re going to make the payment, and that you just implement a simple policy of paying by bank transfer on or BEFORE the 30 day grace period after an invoice has been submitted.

For my part, I’ll be telling everyone in PR who cares to listen the story of your late payment, poor communication, lack of apology and failure to offer any recompense for my extra time.

Steve”

…let’s see what they say in response…

(photo at the top is by Jenn Jenn)

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