Phone call just now from me to them (they still haven’t called me once). The repair is apparently ‘finished’ but my laptop is in testing… so I might not get it back today. Huh? It’s 10.30am, how long does it take to test to see if it’s working? One of you geeks might be able to fill me in on this, but running some kind of diagnostic test on a laptop to make sure the Logic board is working can’t take 24 hours can it?
Miserable git on the phone – I asked roughly how long after the test was finished would I be called, given that I’ve been promised three phone-calls so far and had none of them. No help at all. A request for a note to be put on it that the repair is already overdue and it’s urgent. No can do.